Cluster Sales Manager

Cluster Sales Manager At ABB, we are dedicated to addressing global challenges. Our core values: care, courage, curiosity, and collaboration - combined with a focus on diversity, inclusion, and equal opportunities - are key drivers in our aim to empower everyone to create sustainable solutions.Write the next chapter of your ABB story.
This position reports to

Business Manager - E2E

Your role and responsibilities

Accelerate Process Industries Mining business growth as Cluster Sales Manager in North America. Lead sales team to achieve and exceed assigned Mining orders received (OR) & gross margin (GM) budget. Primary focus is on penetration and capturing maximum share of customer spend. Lead sales strategy discussions & agree on short and long-term growth plans.Lead early engagement with decision makers at End-users, OEM's and EPCMs at all levels. Responsible for active prospecting, developing & winning opportunities. Understand the return on investment, mining processes, customer organizational structure, operational challenges and buying behavior of mining industry. Use value-added capture team strategies with comprehensive key player maps for targeted opportunities.Establish and lead ABB teams for best in class customer experience by becoming a trusted advisor. Frequently travel to customer sites.; on average Four (4) documented customer meetings per week are expected. Take responsibility of Net promoter score & Customer Complain Resolution Process usage & follow-up for timely resolution. Collaborate with market segment & proposal managers to develop strategic pursuit plans and prepare value proposals as required. Actively participate in review/analysis of customer specifications, go/no go review, ensure on-time response, provides target market price and position ROI as part of our offerings. Create, maintain and share monthly updates of sales plans using SalesForce. Gather timely feedback on customer budget and ABB offer position. Improve portfolio visibility by engaging in creation of application sales collateral (such as value-added white papers), support in customer presentations, active participation in industry events, application training classes, competitive intelligence, social media, etc.Analyzes the customer needs and competitor offerings through general market information.

Qualifications for the role

• Minimum 10 years of experience to process industries (Mining, Metals, Paper Aluminum & Cement) related to large project sales/engineering/execution/construction/services.
• Experience and understanding of electrification, automation & digitalization solutions for mining and process industries plus applications such as grinding, hoisting material handling & decarbonization.
• Degree in Engineering, Technology and/or Project Management (Bachelors or Technology).
• Strong entrepreneurial, interpersonal, negotiation collaboration, and communication skills with customers and co-workers are critical. Must always look for win-win solutions.
• Strong computer skills Word, PowerPoint, Excel, Outlookand various Internet-based applications.
• Experience with Salesforce, SAP, accounting / financial transactions, contractual law.
• Spoken & Written French & Spanish would be an asset.

Benefits

• Retirement plan
• Accident insurance
• Healthcare plan
• Wellbeing program

More about us

We look forward to receiving your application. If you want to discover more about ABB, take another look at our website www.abb.com. For the ninth consecutive year, ABB Canada has been recognized as one of Canada's Best Employers by Forbes magazine. Consistently ranked as one of Canada's Top 100 Employers, Montreal's Best Employers, Canada's Best Employers for Young People, Canada's Greenest Employers and a long-time recipient of the Women in Governance Parity Certification, ABB's culture and commitment is to provide a caring workplace where everyone collaborates, feels valued, respected, included and supported. Also committed to ensuring that all policies and practices respect the Employment Equity Program, we aim for our workforce to be truly representative of the four designated groups; women, aboriginal people, members of visible minorities, and/or persons with disabilities. ABB will provide reasonable accommodation to the applicant with disabilities and encourage applicants to self-identify in the application process. ABB's Military Reservist Policy offers Canada's Reserve Force members the flexibility to undergo military training and activities while maintaining job security, seniority, pay, benefits, and privileges as ABB employees, including up to 15 paid working days per year for training, as well as extended leave for operations both in Canada and abroad, ensuring seamless career integration with our nation's defense forces.